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Shipping & Warranty Inquiries

Because we use a variety of shipping methods to dozens of countries (UPS, USPS, Fed-EX, Canada Post, etc..) we do not give tracking numbers at the time of ordering.

Please allow up to 2 weeks for domestic orders and 3 to 4 weeks for International Orders. Most orders are usually shipped within 1 business day. A “3-day shipping” option will usually take 4 business days as it takes us a day to process, package and ship the orders, but we will ship it with the “3 day” shipping option with the cheapest shipping option to your home (UPS, Fed-Ex, USPS, etc..)

Canadian Orders: Contact Tara at [email protected]

USA Orders: For warranty claims or if your order has not arrived within 2 weeks in the USA please contact Tammy [email protected] or phone (970) 270-4320

International Orders: If your order has not arrived within 4 weeks, please contact (Outside North America) Tammy at [email protected] or 1-(970) 270-4320